Covers Gloucestershire, Bristol, Birmingham, Herefordshire, and others...

Business Support Officer (Transport & Logistics)

Job Overview

We are seeking a highly organised and proactive Business Support Officer to join our growing transport and logistics operation. This is a pivotal role within the organisation, providing comprehensive administrative, operational, and coordination support to ensure the efficient running of business functions.

The successful candidate will work closely with senior management, transport planners, drivers, and external stakeholders to support service delivery, maintain compliance, and drive continuous improvement across administrative and operational processes.

This role is ideal for someone who thrives in a fast-paced environment, has excellent attention to detail, and is confident managing multiple priorities while maintaining a high level of professionalism.

Main Duties of the Job

The Business Support Officer will provide high-quality administrative and operational support across the business. Key responsibilities include:

  • Coordinating and supporting daily administrative operations across transport and distribution teams
  • Acting as a central point of contact for internal departments, drivers, suppliers, and customers
  • Managing and maintaining accurate records, databases, and filing systems
  • Supporting scheduling, logistics coordination, and resource planning activities
  • Assisting with the preparation of reports, performance data, and operational documentation
  • Monitoring compliance with company policies, transport regulations, and health & safety standards
  • Handling customer and client enquiries, resolving issues efficiently and professionally
  • Supporting procurement processes, including ordering supplies and liaising with vendors
  • Assisting with invoicing, financial tracking, and budget monitoring tasks
  • Contributing to process improvements and efficiency initiatives

Working for our Organisation

We are a dynamic and customer-focused transport company committed to delivering reliable, efficient, and high-quality logistics services. Our success is built on strong teamwork, innovation, and a dedication to continuous improvement.

As part of our team, you will benefit from a supportive working environment, opportunities for professional development, and the chance to play a key role in improving business operations. We value integrity, collaboration, and accountability in everything we do.

Detailed Job Description and Main Responsibilities

The Business Support Officer will undertake a wide range of duties to support the effective operation of the business. These include, but are not limited to:

Administrative Support

  • Provide comprehensive administrative assistance to management and operational teams
  • Prepare correspondence, reports, meeting minutes, and presentations
  •  Maintain accurate records, both electronic and paper-based
  •  Manage diaries, schedules, and appointments where required
  •  Support internal communications across departments

Operational Support

  • Assist in coordinating transport schedules, routes, and resource allocation
  •  Support fleet administration, including documentation, maintenance records, and compliance checks
  •  Monitor service performance and assist in reporting key performance indicators (KPIs)
  •  Work closely with transport planners and warehouse teams to ensure smooth operations

Download the Full Job Description from your right-hand side…

To Apply For The Role Now!

Send your CV and Supporting Statement to:

Name: Marvellous Olaniyi
Job title: Director
Email address: admin@mmlworldservices.com
Telephone number: 01452560423

For questions about the job, contact:

Marvellous Olaniyi – Director (Transport & Logistics)
marvellous.o@mmlworldservices.com
01452560423

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Date Posted

03 November 2025

Pay Scheme

Agenda for Change

Salary

£35,000 a year

Contract

Permanent

Working Pattern

Full-time, Flexible working

Reference number

B307-10267844

Job locations

Olympus House, Olympus Business Park, Quedgeley, Gloucester, GL2 4NF